VIP Facility Services is driven by Skilled, Energetic and Dynamic Leaders who have established from industry to delivery self-performed services. VIP Facility brings tailored solution on board that contributes to, Improvement of client satisfaction with services provided Reduction in complaints and complaint resolution time Employees task performance improvement in working hours billing accuracy Compliance improvement
1. We employ more supervisors than the industry average. Our reasons for taking this step is to allow closer monitoring of the performance levels of our cleaning operatives, ensure more effective “man-management” and also ensure that continual training and development of our people is at the forefront of everything we do..
2. Our quotes are highly transparent. Nothing is hidden and we do not “mask” any of our costs. The “bottom line” is clearly calculated to the contractual hourly rate of each contract and is easily identified. We do not use “jargon” to confuse and you will know exactly what services we are offering you.
3. From the quotation stage through to commencement of each contract, we offer a highly professional, site specific, consultancy service at all times. Prior to starting our services, we will check with you for any special instructions, and a Manager will be present at the beginning, to ensure things run smoothly. We will constantly monitor our levels of service. We will point out any areas where you can save money, without reducing quality and identify if your goal can be achieved more efficiently.